40 years’ experience in secretarial, office administration, and data entry. Experience with web design and maintenance and working remotely (past 20 years.) Dedicated, reliable, proficient in many Microsoft Office programs as well as job-specific software. Will learn new programs and procedures quickly.


Office Manager

Core Research – San Antonio, TX

1999 to Present

Performed all office duties including, but not limited to, data entry, transcription, database cleaning and maintenance, web survey tracking and troubleshooting, web design, copying, and collating presentations. Proficient in Access, Excel, Word, and industry-specific software (SurveyPro, Snap).

Administrative Assistant/Receptionist

Old San Francisco Steak House – San Antonio, TX

1996 to 1999

Professionally greeted clients in person and by phone; Transcribed and delivered messages promptly; Drafted, proofed, and edited correspondence; Data entry.

Self Employed (Remote)

Diana Brown – San Antonio, TX

1993 to 1996

Assisted various clients digitize correspondence, novels, resumes; Designed, built, and maintained websites; Computer and software troubleshooting / technical assistance.

Secretary/Construction Administration Assistant/Receptionist

Marmon Mok, Architects – San Antonio, TX

1990 to 1993

Assisted Engineering Department with secretarial tasks including transcription, composing correspondence, making, and collating copies; Receptionist duties including professionally greeting and assisting clients in person and by phone, delivering messages promptly.


Atkins Advertising – San Antonio, TX

1988 to 1990

Secretary and Assistant to the Public Relations Department; Gathered and published content for in-house newsletter; Copy machine maintenance specialist.


Bender Associates, Architects – San Antonio, TX

1981 to 1988

Greeted visitors and callers in a professional and friendly manner; Transcribed and delivered messages promptly; Assisted Office Manager with transcription, word processing, sorting, filing, and various other tasks as needed.


High School

Tom C. Clark High School – San Antonio, TX


1978 to 1981


75 wpm, 10-Key, data entry, web design, transcription, QuickBooks, Excel, Word, Access, SurveyPro, Snap, technical support, social media, Mail Chimp, Constant Contact, GoDaddy, WordPress


Indeed, November 2020

Data Entry: Attention to Detail — Highly Proficient; Maintaining data integrity by detecting errors.

Typing — Expert; Transcribing text using a standard keyboard

Data Entry Accuracy — Highly Proficient; Transcribing text using a standard keyboard